About Us

About Us

About Vineebag

Welcome to Vineebag, your personal shopping companion!

❌ Strictly no impatient, picky, fussy and rude buyer.

Our Mission

At Vineebag, we are dedicated to providing you with an unparalleled shopping experience. We are an online personal shopping service that specializes in importing handbags from abroad and bringing them to the Malaysian market. Our mission is to make it easy and convenient for you to access stylish handbags from around the world, catering to your fashion needs.

Why Choose Vineebag?

International Brands: Vineebag provides handbags from renowned brands and designers worldwide, ensuring you receive high-quality and fashionable products.

Personalized Service: We understand that every customer's needs are unique, which is why we offer a personalized shopping experience to ensure your satisfaction.

Convenience: Through our website, you can easily browse and purchase your favorite handbags without the need to travel overseas for shopping.

Reliable Delivery: We take care of international shipping and customs clearance, ensuring your handbags are safely delivered to your doorstep.

Exceptional Customer Service: Our customer support team is available to assist you, answer your questions, and handle after-sales service.

Proof of Purchase (Offline/Online)

All our styles are sourced from the United States. The following images serve as Vinee's proof of purchases, ensuring your confidence and peace of mind.

Offline purchase: https://www.vineebag.com/blogs/about-us/proof-of-purchase-offline

Online purchase: 


Customer Review

At Vinee Bag MY, we take pride in providing top-notch service to our customers. We value their feedback and are delighted to share their experiences with you. Here’s what our satisfied customers have to say about our products and services:


Contact Us

If you have any questions, suggestions, or need assistance, our team is here to help. You can reach us through the following channels:

• Email: vineebag@gmail.com

• Online Chat Support: Chat with our representatives on whatsapp 014-3104913

• Instagram: @vineebag_my

• Telegram: Join Telegram Group

Please take note:

✅ We are a registered SSM company.

✅ We have been verified by various BNPL providers.

✅ All products are shipped from the United States (Boutique/Outlet/FO/Costco).

❌ Strictly no impatient, picky, fussy and rude buyer.

❌ Please refrain from asking unusual questions; we only offer genuine products here.

❌ Perfectionists, kindly take another route, as no item can be 100% perfect, including quality and design.

❌ If you have doubts or concerns, please ensure that your trust in us before placing an order.

Important points:

🔺 Most American native brands have their products manufactured in Asia; you can look this up online.

🔺 Perfectionists, please take a different path, as no item can be absolutely perfect, including quality and design.

🔺 Each product is handmade, and there may be slight variations.

🔺 Every product is sold openly, and it may have minor imperfections during the shipping process, which is normal.

🔺 Pre-order items will not have international tracking numbers; we purchase and ship in batches, and you'll receive a tracking number when the package lands in Malaysia.

🔺 If you wonder why buying in the United States might be cheaper, you can find more information online.

🟢 Successful payment ensures a successful order; we don't accept tentative orders.

🟢 Only place an order after confirming the style/size; returns or exchanges won't be possible otherwise.

🟢 Our customer service will provide real photos and videos before shipping and then give you a local tracking number.

🟢 If you encounter any issues, please notify us within 24 hours from the time the courier company indicates the delivery time. We won't address issues reported beyond 24 hours.

🟢 Products are sent to Vinee's warehouse in Malaysia in batches before being shipped to you individually.

▶️ Please observe and trust us before placing an order to avoid unnecessary complications◀️

⚠️ We are not affiliated with the brands featured here ⚠️

Thank you for choosing Vineebag. Let's explore the world of fashion together!