π’ Announcement: Customer Service Leave Notice
Dear customers,
Vinee is taking our yearly break! π
Our Online Customer Service team will be on leave from 29th Nov – 9th Dec.
During this period, warehouse operations will continue as usual.
π¦ What this means:
- Our warehouse team will only update you when your order arrives at the warehouse and provide your local tracking number.
- They are not able to answer any other enquiries.
βPlease take note: These questions will need to wait for Customer Service to reply:
- “Is this still available?”
- “Is this authentic/original?”
- “How long is the waiting time?”
- “When will my parcel arrive?”
- And any other enquiries besides order arrival & tracking updates.
π During this period, please place your orders directly on our website:
π www.vineebag.com
π It’s our once-a-year break — thank you, dear customers, for allowing Vinee to rest.
We look forward to coming back refreshed and continuing to serve you better.
β€οΈ And please remember, remember, remember!
We are only replying slowly, not disappearing!
Please be patient with us and avoid spamming the inbox ya~
Thank you for your love and understanding! πβ¨